FOR CREWS

Finishing your crew profile.

Four steps from a login to getting hired. It's free, and the first step needs two pieces of information.

Stuck after making an account? You have a login but no crew profile yet — that's the missing piece, and the form only needs your crew name and a phone number. Set up your crew →

Create your crew profile

CREW NAME + PHONE NUMBER

This is the step people miss, and it wants far less than it looks like. Only the crew name and a phone number are needed — the legal entity name, your yard address, crew size, foreman and service radius are all optional and can be filled in whenever. References are optional too.

Add your certificate of insurance

A COI WITH A REAL EXPIRY DATE

From your dashboard, upload the certificate and enter the expiry date. A person on our team reads it and records that date — we don't assess your limits or exclusions, so make sure the certificate says what you want a contractor to see. When coverage lapses you drop out of search until it's renewed, and we email you before it does.

Put a W-9 on file

A SIGNED W-9 (RECOMMENDED)

You're the side that gets paid, so contractors need a signed W-9 before they can pay you. It doesn't hold up your listing — but a contractor can see on your profile whether one is on file, so put it up early. We hold the document — we don't audit what's on it. It is never shown to another company.

Go live

NOTHING FROM YOU

Once the insurance is reviewed, our team signs off and your crew appears in the directory. Contractors can then find you, send you scoped work, and invite you to bid on jobs. You'll get an email when it happens.

No license to list

We don't ask you for a contractor license. Whatever your state requires for the work is still yours to hold.

No references needed

Optional, and never a condition of going live. Add them whenever you like.

No fee, ever

Crews are free. No listing fee, no commission, no cut of your money.

COMMON HOLD-UPS

Where people actually get stuck

I made an account but I can't find anything. What now?
You have a login but not a crew profile yet, and almost everything on SubConnects hangs off the profile. Go to the crew setup form and give it two things — your crew name and a phone number. Everything else on that page is optional and can be finished later from your dashboard.
It says a reference is required. Is it?
No. References are optional to sign up and optional to go live. If you type a contact's name we do need their phone number, because we phone the references we're given — so if you don't have the number to hand, clear both the name and the phone on that slot and add it later from your dashboard.
Do I need a roofing license?
We don't ask you for one to list, and it isn't part of what we check. That's our requirement, not a statement about the law, so don't read it as one. Whether you need a license for a particular job is between you, your state and the contractor hiring you. If you hold one, you can record it on your profile.
What does it cost?
Nothing. Crews are free — no listing fee, no commission, and no cut of what a contractor pays you. The only thing a crew can pay for is an optional $19 a month jobs-and-payments workspace, and skipping it costs you nothing in the directory.
I never got the confirmation email.
Check spam first. If it isn't there, the account already exists, so signing up again will tell you to sign in instead — email support and we'll sort the confirmation out rather than you creating a second account on a different address.
How long does review take?
A person on our team reviews your documents by hand, so it isn't instant. We'll tell you what's outstanding and where you are. Nothing auto-approves.

Still stuck?

Reply to any email we've sent you and a person will answer. If you're part way through and something won't save, tell us what it said — the message usually names the field.

Set up your crew